We recognise that your privacy is important, and we are committed to protecting the personal information that we collect from you.
providing our products or services to you;
to assist with your queries;
processing a booking or application that you have made;
for surveys, direct marketing, promotions or competitions;
We generally collect personal information directly from you, through the use of any of our standard forms, over the internet, via email or through a telephone conversation with you.
We may also collect Personal Information from third-party contractors or agents who provide our products and services on our behalf.
The types of personal information that we collect may include:
your name
address
email address
phone numbers and;
other such information that is relevant for us to provide our products and services to you in the manner you have requested, or to comply with the law.
If you access our websites or any mobile applications (“apps”), we may collect additional
Personal Information about you, including:
server address / IP address;
date and time of visit;
pages visited;
documents downloaded;
the site you visited before visiting our website;
the browser that you are using to access our website;
if you have visited our website before;
tracking user preferences;
location data.
In addition, our websites and apps use cookies. The primary purpose of cookies is to monitor the usage of our websites and apps to prepare customised web pages so that we may serve you more effectively. You may wish to configure your browser not to accept cookies; however, you may not be able to access some functions on our websites or apps if these are disabled.
Our website may include social media features, such as the Facebook Like button. These features may collect similar personal information described above and set a cookie to enable the feature to function correctly. These social media features may be hosted by a third party or hosted directly on our website. Use of these social media features may result in information being transmitted to the social media company associated with the social media feature. The use of such information, once shared, will be governed by that social media company’s privacy policy and terms of use.
We will not disclose your personal information to a third party.
When you provide us with information about yourself, you will usually be given the option to let us know that you do not want that information to be used for direct marketing purposes. You can change your mind about your preferences regarding direct marketing and make choices at any time by following the unsubscribe instructions included in the relevant communication or by contacting us at hiddenvalley@lifestyleparks.au.
